PBX for Small Business

Small-business PBX systems are a cost-effective, efficient way to manage your business phone system, as long as you get the right features. Business PBX phones’ systems have a distinct advantage over older legacy phone systems, in that they’re both less expensive to manage and easy to expand as you need to.

Add extensions as you go, without a lot of extra expense

Many plans give you a fixed number of extensions with the option to add additional extensions as needed, as you grow. This is a cost-effective way to handle expected future growth, since small-business PBX systems have the capability to build some flexibility and your plan without having to pay significant extra charges.

No expensive phone rewiring

PBX phone plans utilize the power of the Internet for cost effective, crystal-clear calls that don’t require expensive phone rewiring or a complicated set up. Flexible and cost effective, set up is quick and easy so that you can get down to business with all of the features you need

Easy-to-use Web interface allows for easy management

Today’s business PBX phones’ plans allow you to add and change elements as you go, through an easy-to-use interface. Beyond initial setup, most changes can be done by you.


In addition to having certain features such as call forwarding (see below), small-business PBX systems also allow users to be extremely “portable.” Because you can take any phone and plug it into any office ethernet port to use it, you can keep your number wherever you are. This is an additional advantage over call forwarding, which also allows for ultimate flexibility.

Enjoy necessary features for little to no extra cost

· Voicemail

Today, voice and was almost ubiquitous to a small business. Small business PBX systems go a step beyond that, though, because they give you the ability to do more than just access and save voice mails. You can also choose to receive voicemail via e-mail; some plans will allow you to receive text messages alerts via e-mail, as well.

· Call forwarding

Today, many small business owners don’t simply sit in the office and field phone calls. Instead, they’re out and about, taking care of business “on the road” or in the community. Small business PBX systems recognize this; because of that, today’s business PBX phones’ plans give you the capability to forward calls to a certain phone numbers, such as your home phone number or your cell phone. Many small-business PBX systems’ plans will also direct calls to a predetermined list of numbers you’ve given it, and will keep calling each number until you answer.

· Name directory capability

Business PBX phones’ plans usually allow you to set up a name directory; that way, when callers need to speak to a specific person in your organization, they can access the directory and choose the person they want to talk to from the directory, then have their call directed there.

· Call screening or blocking

Small-business PBX systems let you screen or block calls as you desire. You can send calls directly to voicemail if you don’t wish to talk to certain people at certain times, and/or you can directly block people from calling if you wish. Those people will simply get a busy signal when they try to call.